Frequently Asked Questions

Where is Highland Storage located?

Highland Storage is located at 3305 Esther Place, Baltimore, MD 21224.

What are the access hours?

Daily from 6 AM to 10 PM.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as driver’s license, passport, or state ID.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items or liquids.

What is drive-up access?

Drive-up access allows tenants to load and unload their belongings with ease. Simply drive your moving truck or vehicle up to your unit door.

Will my belongings be safe?

Your belongings should always remain safe at Highland Storage. We offer 24-hour video surveillance, coded gate entry, as well as perimeter fencing.